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Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will appear. It includes elaborate info about all the actions that you can perform on the given page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of tutorial video clips clarifying how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, take a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by actual users and provides real solutions. We constantly update our FAQ section with new entries in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can contact our excellent team of support engineers available 24-7 and eager to assist you with any query. Each trouble ticket you send will be responded to in less than sixty minutes (the average response time being just twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 310223

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com